Quick Answers to Common Questions
Everything you need to know to get the best score.
Account & Login
How do I sign up?
You can create a free account using your email address on our Sign Up page. It only takes a minute!
I forgot my password. How can I reset it?
Click on the 'Forgot Password' link on the Login page, and we'll send you an email with instructions to reset it.
I didn't receive a confirmation email.
Please check your spam or junk folder. If you still can't find it, you can request a new one or contact our support team.
Using the App
How do I submit an essay for feedback?
Simply go to the 'Check My Essay' section, paste your essay into the editor, and hit 'Submit'. Our AI will analyze it instantly.
How many essays can I check per day?
Free users can check one essay every 10 days. Our paid plans offer more checks. See our Pricing page for details.
How does the AI feedback work?
Our AI is trained on thousands of high-scoring IELTS essays. It analyzes your writing against the official IELTS band descriptors for Task Response, Coherence and Cohesion, Lexical Resource, and Grammatical Range and Accuracy.
Payments & Pricing
Is there a free trial?
Yes, our free plan allows you to try out our core features. For unlimited access and more detailed feedback, you can upgrade to a premium plan.
What are the prices?
We offer flexible 30-Day, 365-Day, and lifetime plans. Please visit our Pricing page for the most up-to-date information.
Do you offer refunds?
We have a satisfaction guarantee. If you're not happy with your purchase, please contact us within 7 days for a refund.
How can I upgrade to premium?
You can upgrade your account at any time from your Profile or the Pricing page.
Essay Reviews
What are peer reviews?
Peer reviews allow you to get feedback from other IELTS students. It's a great way to get different perspectives and learn from others.
How does AI feedback compare to a human examiner?
Our AI provides instant, detailed, and consistent feedback based on the official IELTS criteria. While it's incredibly accurate, we always recommend combining it with feedback from human teachers or peers for the best results.
How long does it take to get my essay reviewed?
AI feedback is almost instantaneous! Peer reviews may take a bit longer, depending on the availability of other students.
Technical Issues
Which browsers do you support?
For the best experience, we recommend using the latest version of Edge, Google Chrome, Firefox, or Safari.
I'm experiencing an error with the app.
We're sorry to hear that! Please try refreshing the page or clearing your browser cache. If the problem persists, please contact us.
How can I report a bug?
Please use the Contact form to report any bugs. The more details you can provide, the faster we can fix it. Thank you for your help!