Privacy Policy
Last Updated: September 23, 2025
1. Introduction
This Privacy Policy explains how ieltswrite.net ('we', 'us', 'our') collects, uses, and protects your personal information. By using our app and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal data: - Account Information: Name, email address, and password when you register. - User Content: Essays and other written materials you submit for analysis. - Payment Information: We use third-party payment processors and do not store your credit card details. - Technical Data: Cookies, browser type, device information, and IP address to improve our service.
3. How We Use Your Information
Your information is used to: - Provide, operate, and maintain our services, including AI essay feedback. - Process payments and manage your account. - Communicate with you about updates, support, and administrative messages. - Improve our AI models, website, and user experience.
4. Data Storage & Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is retained only for as long as necessary to provide our services or as required by law.
5. Sharing of Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you (e.g., payment processors, hosting providers), so long as those parties agree to keep this information confidential.
6. Your Rights
You have the right to: - Access the personal data we hold about you. - Request that we correct any inaccurate information. - Request that we delete your personal data. - Download your data in a portable format. You can exercise these rights through your account settings or by contacting us directly.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. This helps us analyze our web traffic and improve our user experience. You can instruct your browser to refuse all cookies, but some portions of our service may not function properly.
8. Children's Privacy
Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
9. Links to Other Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, if the changes are significant, we will provide a more prominent notice.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us through our Contact page.